What is an Omniglot?

Polyglots and polymaths have been around since time immemorial - humans with an extraordinary ability to communicate fluently in multiple languages and drawn upon wide knowledge and learning. However, there have always been limitations to their capabilities simply because of the boundaries of human ability to learn and capacity to retain. Agentic AI, however, unlocks agents with an indefatigable hunger and ability to learn new languages, tools and applications.

Thus, this new age of AI brings with it the concept of an omniglot agent. Omni- means "all" and -glot refers to languages, tools, and applications. An "omniglot" is an entity who speaks all languages, possesses multiple skills, and has deep knowledge of various domains, along with the ability to utilize many tools.

At Ema, we are building an Agentic AI that embodies the essence of an omniglot, seamlessly navigating the complexities of enterprise data, applications and complex workflows while facilitating effective communication across diverse systems and stakeholders. The ability to work across systems and tasks make an omniglot agent an invaluable asset to any organization. We refer to our Omniglot agent as a AI Employee, representing its multifaceted capabilities.

What can an Omniglot Agentic AI do?

Data processing from all sources

An omniglot agent would have the ability to process data from all types of data sources - databases, spreadsheets, or cloud services. The agent can analyze data and identify intricate patterns, providing valuable insights that help organizations make informed decisions. Ema's data and knowledge agents are able to connect with all data sources including enterprise data and web data. We continually expand our range of compatible data sources to enhance Ema's capabilities.

Ability to take actions across all enterprise applications

An omniglot agent can take actions across all applications, regardless of whether they have APIs (Application Programming Interfaces) or not. This flexibility allows it to integrate seamlessly into existing workflows, ensuring that it can work with the tools and systems that businesses already use. Some of these enterprise workflows can be quite complex. Ema's action agents are able to connect with all types of applications and workflow systems. We continually expand our range of supported applications to enhance Ema's capabilities.

Multilingual communication

An omniglot can speak all languages, whether they are human languages or computer programming languages. This means that it can understand and communicate effectively with people from different functions within an enterprise as well as interact with various coding languages used in software development. Ema's agents fluently process and generate both natural languages and computer code.

Operation across multiple verticals

Omniglots operate effectively in multiple business verticals, including sales, support, marketing, employee experience, human resources, legal, pharmacy, insurance and financial services. Their adaptability allows them to cater to the specific needs of different sectors, providing a versatile solution for various business challenges. Ema can operate across all the verticals and also adapt to multiple roles within a given vertical.

Operate in multiple environments

Omniglot agents can operate in all environments, including SaaS, or in the customer's cloud. This architectural flexibility allows them to adapt seamlessly to various operational contexts, ensuring that they can deliver their capabilities effectively, regardless of the infrastructure in place.

What empowers Ema’s Agentic AI to be an Omniglot?

At Ema, we innovate on our Agentic AI platform to deliver an omniglot AI agent that allows enterprises to streamline their workflows. Our proprietary technology allows us to infuse Ema with omniglot-like capabilities. Primarily, Ema’s technical systems operate at two levels:

1. Planning and workflow generation: Ema’s Generative Workflow Engine™ is like the prefrontal cortex of Ema. It leverages a small transformer model to translate conversations into workflow graphs. It accepts high-level, natural language goals from users and formulates granular plans orchestrating a mesh of AI agents to act seamlessly in tandem to optimally achieve those goals. We refer to the team of AI agents working together for a specific goal as an Ema AI Employee.
2. Executing: Once the plan is set into motion, Ema’s AI agent library springs into motion. Agents use their repository of knowledge, skills and actions to achieve their respective objectives. Here, our proprietary technology provides almost omniglot-like capabilities to our agents:
   1. Knowledge: Agents are able to build knowledge graphs by synthesizing information from diverse data sources. Through combining data from various domains and formats, agents build a comprehensive knowledge base that informs their decision-making and responses. This rich understanding of enterprise data enables them to provide accurate insights and recommendations tailored to specific business needs.
   2. Skills: Agents have the ability to reason using EmaFusion™, our proprietary 2T+ parameter mixture of experts model. By intelligently combining insights from 100+ language models, our agents can reason and generate human-like responses, making their interactions more natural and effective as well as minimizing hallucinations. This empowers Ema’s agents to tackle complex queries and provide highly accurate responses at the lowest possible cost, enhancing their overall performance and effectiveness.
   3. Actions: Our agents seamlessly integrate with various software systems and are adept in tool use. These agents are empowered to call APIs, initiate RPA workflows, automate tasks, and facilitate communication between different applications.

In summary, Ema is powered by a mesh of AI agents that are orchestrated through our proprietary Generative Workflow Engine™ operating on its strategy to achieve a high-level goal. Each of the AI agents are supercharged with an ability to combine diverse data sources into a knowledge graph, leverage the power of the 100+ LLMs (through our EmaFusion™ model) in formulating their response, and communicate with a variety of enterprise applications to perform their objective.

How can Ema’s Omniglot Agentic AI Help your Enterprise?

The flexibility of Ema’s Agentic AI enables value creation in every potential function for a myriad of use-cases. Ema’s platform allows creation of customized, multi-agent AI employees to revolutionize your workforce.

Our enterprise customers are already deriving value from our platform across a wide range of functions including customer support, employee experience, sale & marketing and legal & compliance across both multi-cloud and on-prem deployments.

With our focus on robust security and compliance including SOC 2, ISO 27001, HIPAA, NIST & GDPR, Ema offers the most performant and trusted Agentic AI platform to deliver value to your enterprise.

Hire Ema to transform your enterprise and discover what you can achieve.